First American Payment Systems Reviews and Complaints

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• Forged Signature, Unauthorized Delivery and Package opened by salesman

  
  First American Payment Systems Consumer Complaint
  About 2 years ago a salesman came to the Salon Studios where I worked at in baton Rouge. He was selling Trans Tech Credit Card machines. He was persistent in selling me one, even after I insisted that I wasn't interested. The other salons in the building purchased machines. I was out of work for 2 weeks and I receive a letter from First American Payment. I called them to let them know there was a mistake I did not have a machine. They told me FED EX delivered it to me on prior date. I called Fed Ex and they told me that a guy signed for the package and he also had called several... More...
  (Credit Cards, Finance, Banks)
    Biba      Add a Comment

• Treated very poorly by manager

  
  First American Payment Systems Support Ticket
  I had the misfortune of speaking to the head manager at First American Payment Systems today. I have NEVER been talked to in such a manner before. My story, I was with my current processor for a little over a year when a salesman came in to sell me his credit card service. His rates were much lower but the main thing I need from a processor is next day funding as my cash flow has to go into the bank every day. He told me that is how they fund with the exclusion of Friday through Sunday which was fine with me. I cancelled my service with my current service being fully aware that there would... More...
  (Restaurants, Fast Food, Coffee)
    overscene      Read The Conversation

• First American Payment Systems

  
  First American Payment Systems Consumer Complaint
  I had the misfortune of speaking to the head manager at First American Payment Systems today. I have NEVER been talked to in such a manner before. My story, I was with my current processor for a little over a year when a salesman came in to sell me his credit card service. His rates were much lower but the main thing I need from a processor is next day funding as my cash flow has to go into the bank every day. He told me that is how they fund with the exclusion of Friday through Sunday which was fine with me. I cancelled my service with my current service being fully aware that there would... More...
  (Restaurants, Fast Food, Coffee)
    overscene      Add a Comment

• Deceptive Sales Tactics

  
  First American Payment Systems Consumer Complaint
  Two young representatives of First American Payment Systems just walked into my small business without prior warning. They first identified themselves as working "with the credit card companies" and implied that they were checking compliance with "Durbin's Law." They asked to see a recent statement from my current credit card processor. I told them that I would not allow that based on the information they provided me. They seemed a little annoyed at that, and one of them started searching through a disorganized stack of paperwork. He handed me a card of their... More...
  (Credit Cards, Finance, Banks)
    David02      Add a Comment

• owner

  
  First American Payment Systems Consumer Complaint
  I was sold a charge card service with Appstar Financial. The sales person lied to me and said there was no contract, I could cancel anytime. There are numerous charges that were not expected or explained, such as $95.00 annual fee, cancellation fees, $500.00. Another person who is part of my company and has her own charge with them is getting enormous monthly charges that she can't afford. No one returns our calls to try to work this out. I had a week worth of problems with the machine itself when I went to use it. I spent numerous hours on the phone with customer service, many of... More...
  (Beauty)
    ozzy      Add a Comment

• horrible customer service and management

  
  First American Payment Systems Consumer Complaint
  I have been trying to get my money from the credit card company and they are steeling money each month saying they aren't getting their fee's when in fact they are and then charging NSF charges ontop. 4 supervisors and still no help and no money More...
  (Credit Cards, Finance, Banks)
    metropolis      Add a Comment

• Shady Business Practices

  
  First American Payment Systems Support Ticket
  Mermac the part of this company gets you sign a lease which you can only come out if you die..and charge your account numorus times and it is hard to get the money back from them I retured the equipment I leased from them long time ago even paid 700 on top of that but they still want more money for the poor and unworthy service they provided us and now they keep harrasing us through phone calls I will do my best to spread the word for this company not to do business with ...I am really way more than UNSATISFIED..these people are thieves,, More...
  (Credit Cards, Finance, Banks)
    buddy7862001      Read The Conversation

• Unreasonable from collection Dept

  
  First American Payment Systems Support Ticket
  My business closed in May09. However my contract with FAPS will not expired until May2010. Not a problem, I continue to pay my monthly statement charge to them through my business checking account until January of 2010. At this time I wrote the letter to them request them to send the bill to my home address (they are sending the statement to this address since I closed my business). February 17th I received the collection letter from them demanded the full amount of $636 for breaching the contract with them. I called their 18006331702 to resolve the matter and the lady on the... More...
  (Miscellaneous)
    oreckincapitola      Read The Conversation

• Unreasonable demand from their collection dept

  
  First American Payment Systems Consumer Complaint
  I had a small business in capitola, CA. I had to close the business since May09 and realized that I still have an open contract with FAPS until May2010. Even my business had been closed I continue to pay FAPS on monthly charge of $11 through my business checking account. January 2010 I wrote to FAPA a letter request them to send the bill my home (I have been update my home address with them since May09) since I have to close my business account. Feb 17, I received their collection letter for full amount of $636. I call their number 18006331702 to resolve the matter. 1) the lady... More...
  (Miscellaneous)
    oreckincapitola      Add a Comment

• Decitive sale practic, poor customer service and bad service device

  
  First American Payment Systems Consumer Complaint
  Their salesman came to my barber shop and asking me to try their credit card device service and I make it clear that my business is cash only. There is no need their credit card service. Their salesman keep convincing me that their service will give me more sales. I told him again that I do not need their services. He says "you can try for one month and if it does not give you more sales, just call me to pick it up." I ask him is there any contract or fee on trying their service. He says "No contract and no monthly, but First American Payment Systems will charge me on... More...
  (Credit Cards, Finance, Banks)
    legal      Add a Comment

• Are you kidding me?

  
  First American Payment Systems Support Ticket
  Your company is not only withholding $12,000 of charged money on my account, you also decided to charge my bank about the interest of on the money you don't plan on giving me anyway. I could have averted this entire disaster is the incompetent moron who sold me your service had stated to me the limit on which my account was on. He said there was NO limit, probably so that I would join. I can not believe how ridiculous your company looks right now, providing me NO help whatsoever. More...
  (Credit Cards, Finance, Banks)
    JosephKeropian      Read The Conversation

• INCREADIBLE idiots

  
  First American Payment Systems Consumer Complaint
  Not only did this "company" completely hide from the the fact that i could only charge a finite amount on my merchant service account, they also decided to hold a large sum of money until I could send them 3 months of bank statements and then MAYBE I could be approved to get MY money. I had to contact my customer and tell them that I have a ridiculous merchant service provider, and to send a check. After ALL OF THIS, they take a percentage of the apparent "sale" which ended up being $210 even though they have given me NO MONEY. This has to be the most ridiculous... More...
  (Credit Cards, Finance, Banks)
    JosephKeropian      Add a Comment

• FIRST AMERICAN PAYMENT SYSTEMS RUINED MY CREDIT!

  
  First American Payment Systems Consumer Complaint
  I opened a very small business in a mall in Atlanta in May of 2007, and I signed a one year lease. A representative of First American Systems convinced me to accept credit cards through their company. I signed an agreement, thinking I was signing for one year only. I was given only a three-page agreement. I closed the business when my lease expired, because I was exhausted after working 363 days, 11 hours a day. I then discovered that First American had charged my business account about $150.00 for a new system they have with Discover. When I contacted them to protest the charge, they... More...
  (Credit Cards, Finance, Banks)
    zamalek      Add a Comment

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